Upgrade from 3.7.9 to 3.7.11 - Forum | JoomShaper
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Upgrade from 3.7.9 to 3.7.11

Asked by Danyel De Bruge 5 years ago Last activity 5 years ago

Hello,

I did the upgrade from my 3.7.9 pro to 3.7.11 and I lost my pro features. I also went and downloaded from my dashboard the 3.7.11 pro and unistalled sp page builder pro on my site and reinstalled it with this new version. Again, no pro. Lastly I unistalled 3.7.11 and reinstalled 3.7.9 pro and it has returned my pro features. Why can I not upgrade to 3.7.11 pro?

3 replies

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Muntasir Sakib Staff
5 years ago

Hello there,

Please download the file from here and install it manually.

Hopefully it will work fine.

Thanks!

Danyel De Bruge Asked this
5 years ago

I did the direct download and install and still do not have the pro features I had before. I explained this in my initial post, however, I redid it again with the same bad results.

Muntasir Sakib Staff
5 years ago

Hello Danyel,

Please download the file once again and install it. It will fix the issue.

Thanks!

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