Unhandled Runtime Error - Question | JoomShaper

Unhandled Runtime Error

M

Mindvision

SP Page Builder 1 week ago

Hi there

I am having isses with a clients website using PageBuilder.

When I open to edit certain pages i get an unhandled runtime error:

Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'length')

Please open the browser console for more information!

Call Stack (2:132515)

Jn (2:132479)

xs (2:560436)

xl (2:617268)

yc (2:606420)

mc (2:606348)

pc (2:606211)

rc (2:603018)

nc (2:601573)

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4 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #219047

Hello,

I hope you’re doing well. I’m sorry for the experience you’ve had so far.

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

0
M
Mindvision
Accepted Answer
1 week ago #219061

Hi Rashida

All good, it's Friday :) - hope you are doing well too.

Details below.

Best regards

Justin

0
U
Ubuntu
Accepted Answer
4 days ago #219406

Kinldy share the solution as am also getting the same error when i try to edit an artcile usinf backend SP gae builder.Tnka

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M
Mindvision
Accepted Answer
6 hours ago #219709

Hi Rashida

Did you have any luck with this?

Best regards

Justin

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