Hi,

Sorry for the inconvenience!

Would you please request her initially to recheck the PayPal settings to see if it is this?

https://www.youtube.com/watch?v=UVVYI_wo1uI

Best Regards

Following the video here is what I did

Step 1 - Website Preferences

The settings are found to be as shown in the video. There is an exception.. this video discusses Payment Data Transfer being shown in the Website Tools section and it no longer appears there in PayPals Tools. Nor can I find where one could possibly set this.

Auto Return OFF Block non-encrypted website payment OFF Payment data transfer (no longer on the page to adjust) PayPal account optional ON (tried turning off- no diff) Contact telephone number OFF (tried turning on- no diff) Express Checkout settings OFF (tried turning on - no diff)

Step 2 block accidental payments - this is not findable on paypal as shown in the video. All that currently shows is how to block automated payments of my own.

Step 3 does not apply as there are not buttons. It's the cart provided by this system

This video needs updating maybe? But I have checked all pages I can find in paypal given this one.

Sorry about that mess above.. I am trying to keep a format you can follow...

Following the video here is what I did

Step 1 - Website Preferences

The settings are found to be as shown in the video. There is an exception.. this video discusses Payment Data Transfer being shown in the Website Tools section and it no longer appears there in PayPals Tools. Nor can I find where one could possibly set this.

Auto Return OFF Block non-encrypted website payment OFF Payment data transfer (no longer on the page to adjust) PayPal account optional ON (tried turning off- no diff) Contact telephone number OFF (tried turning on- no diff) Express Checkout settings OFF (tried turning on - no diff)

Step 2 block accidental payments - this is not findable on paypal as shown in the video. All that currently shows is how to block automated payments of my own.

Step 3 does not apply as there are not buttons. It's the cart provided by this system

This video needs updating maybe? But I have checked all pages I can find in paypal given this one.

Actually the video is not from us. I have googled about the related issue and those were closer.

I meant to check your recent settings, as if the PayPal settings is not okay then the issue is not with our product.

Sorry if the video is out dated now...

Best Regards

Hi there

I had a similar issue with another template company, and it turned out it was the template.

Could this go to teir two just to be sure before I go ripping my hair out? Not saying it is for sure but becuase this is the second site to crap out at PayPal and the first required an update to the checkout..

Also, hoping tier two knows more about this as .. well we pay a premium for help. I'm able to create buttons that work fine with this account. Its just through the software that it does not.

Thank you.

Hi,

There were some pending updates ...I have updated the SP LMS.

Would you please update the rests, clear your joomla and browser cache and check the issue again. If persists, let me know about it.

Best Regards

Hi again

I took a few days to test out just incase the router cache and ISP took a while.

In testing today it gives the same error.

I have J2Store installed and as you can see it checks out fine using the same account. https://wonderfulworldofpainting.com/index.php/store

I haven't done a huge release of this store for the client yet so.. I am not in a panic or anything. But I do need the customers to be able to pay up.

Your help in figuring out why the LMS will not check out is appreciated.

Side note. Have you ever thought of adding a plugin for Square Up? Or adding any other methods? PayPal seems to be a real bugger for this. (either way, again, I really appreciate your help).

Hi again

It's been a week since my last add to this ticket and three weeks since the ticket opened.

Could I work with someone maybe in Tier 2.

Again. the J2Store works great on this site - and goes to PayPal checkout no problem. So PayPal settings are not an issue here.

Thank you in advanc for some help on this.

Hi,

Sorry for the delayed response.

We will check the issue again, Initially it seems issue with PayPal Settings...

But allow us time to check it further.

Thanks for your patience.

Best Regards

Hi there

OMG I cleared my chache and BOOM.

My sincere apologies.. this software is so freaking amazing. I was worried I might have to walk away and .. the site owner loves it so much the idea had me down.

Thank you again.. I love you guys. Never again Rocket Theme. Never.

Thanks for your appreciations and loving words:)

You are always welcome!