Hello Chris,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

Hi,

I am talking about the breakpoints for the height: https://prnt.sc/aT16n4cFm5PA - they do not work properly. Just add the addon and set heights for specific resolutions and you will see they do not apply to the standard widths.

I found it working fine. Please watch the screencast:

https://files.fm/u/ke54mbd2na

It's not, the issue is also in your video. You have height for lg devices set to 500. When you set screen width to 1024px, it should be 500 height, but you have height of 600 that is for md devices.

Normally you should have these approximate values:

• laptop: > 1200px
• tablet landscape: 992px - 1199px
• tablet portrait: 769px - 991px
• mobile landscape: 576px - 768px
• mobile portrait: < 575px

And now you have:

• laptop: > 1400px
• tablet landscape: 1200px - 1399px
• tablet portrait: 992px - 1199px
• mobile landscape: 769px - 991px
• mobile portrait: < 768px

Thanks for your feedback. I got the issue.

Please allow me some time. The team is on a festival holiday for 2 weeks. I will talk to the developer team after the holidays.