FEDEX Shipping Rates - Question | JoomShaper

FEDEX Shipping Rates

R

Rob

EasyStore 5 days ago

I am having trouble getting EasyStore to connect to FedEx to get shipping rates via API calls. I need to get accurate shippng rates using weight and the destination. I spoke to Fedex IT they say the API calls are working. Is this an issue with EasyStore? url: https://giagiamas.us/

0
3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 5 days ago #220525

Hello Rob,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Please visit the documentation page and check that you have set it correctly:

FedEx Shipping Carrier documentation

Best regards

0
R
Rob
Accepted Answer
4 days ago #220574

Thanks I followed docs the API keys have been added but it seems like the shipping method is being used rather that FedEx live rates which I would expect to override the shipping method. I have attached screenshots https://imgur.com/a/nOK0wGH

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 days ago #220631

Please check the plugin settings:

https://prnt.sc/57bLHfvDMUgY

If you have set everything correctly, then FedEx shipping option will appear.

0