Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Thank you, I found a way to fix it. Best regards

Thank you for the update. I'm glad to hear that you were able to resolve the issue successfully.

If you need any further assistance in the future, please don’t hesitate to reach out.

Please marked the issue as solved.

Best regards