SP Builder Last Update Issues - Question | JoomShaper

SP Builder Last Update Issues

C

cafercelebi

SP Page Builder 1 week ago

Hello, I uploded lastest version SP builder my webpage is down, Can you check it and fix it pls what is the problem is ?

https://centrocon.com.au/

0
6 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #222251

Hello,

Thank you for reaching out, and we sincerely apologize for the inconvenience caused.

We have checked the URL you provided and, from our end, the website appears to be loading correctly without any visible issues. To help us investigate this further, could you please provide more details about the problem you are experiencing? For example, are you seeing any error messages, a blank page, or specific functionality not working?

If possible, kindly share a screenshot of the issue as well. This will help us diagnose and resolve the problem more efficiently.

We appreciate your patience and understanding, and we look forward to assisting you further.

Best regards

0
C
cafercelebi
Accepted Answer
1 week ago #222253

Sorry domain this

https://centrobuilt.com.au/

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #222258

Please Share your joomla administrator access

0
C
cafercelebi
Accepted Answer
1 week ago #222259

joomla

0
C
cafercelebi
Accepted Answer
1 week ago #222260

Why is this happening? What should I do if it happens on other domains?

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #222261

Please check the site now.

The issue was caused by an incomplete installation of SP Page Builder. This can happen for several reasons, such as an interrupted upload process, server timeout during installation, insufficient server resources (like memory or execution time limits), or missing/corrupted files during extraction. When the installation is not completed properly, some essential files or database entries may be missing, which can lead to the site or specific pages not functioning as expected.

I have reinstalled the component properly and ensured all required files are in place. Everything should now be working correctly. Please review and let me know if you notice any further issues.

0