work on the frontend. - Forum | JoomShaper
Awaiting an answer SP Page Builder

work on the frontend.

Asked by Ingrid 6 months ago Last activity 6 months ago

Dear,
As soon as I add pages to the menu, I can no longer work on the frontend.

3 replies

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Rashida Rahman Staff
6 months ago

Hello,

I hope you’re doing well. I’m sorry for the experience you’ve had so far.

We need more information about the issue you are facing. Is there any error statement that appears?

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

Ingrid Asked this
6 months ago · edited

oke

Ingrid Asked this
6 months ago

Hello Rashida,

Thank you for your message.
I have already shared the Super Admin access as requested. The issue I’m experiencing is a 404 – Page Not Found error on the frontend.

I’ve also checked and noticed that, so far, there has been no login using the provided credentials, so it seems the issue hasn’t been reviewed yet on your side.

Please let me know once you’ve been able to log in and investigate.

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