Can't Download And Install Current Version Of SP Page Builder - Question | JoomShaper

Can't Download And Install Current Version Of SP Page Builder

FP

Felix Pena-Sommer

SP Page Builder 1 week ago

Dear all, I purchased a License for "Templates & Page Builder - Personal" on february 2026 for one year. Unfortunately I'm currently not able to update my SP Page Builder Pro from Version 6.3.0 to 6.3.2. On your site if I want to download the version, I got a message telling me, that I've to purchase a new license, although I've got already a license. What should I do, to update my SP Page Builder Pro Software? Best regards Felix Peña

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4 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #222304

Hi All,

Please try again now. You should be able to download and update.

Thanks!

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Chris
Chris
Accepted Answer
1 week ago #222295

I was just coming here to post the same thing.

My developer licence shows on my dashboard as expiring in November 2026, but when I go to download SPPB Pro (or try to update from a website), it fails - and on my dashboard, tries to route me to a payment page which has an error and won't load.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #222297

Hi there!

We apologize for the inconvenience caused. Our site is currently undergoing maintenance to improve your experience. During this time, access to certain features, including product downloads, may be temporarily unavailable. We are working diligently to complete the maintenance as quickly as possible. Please check back later, or feel free to reach out to us if you have any urgent concerns.

Thank you for your understanding and patience.

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #222367

Thanks for accepting the answer:)

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