Joomla 5 With The Helix Ultimate 2.1.1 Template - Question | JoomShaper

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Joomla 5 With The Helix Ultimate 2.1.1 Template

Peteris

Peteris

Template 2 months ago

Hi,

I am using Joomla 5 with the Helix Ultimate 2.1.1 template. Suddenly, about a week ago, my main menu disappeared from the frontend.

What I have checked/tried:

The menu module is published in the "menu" position.

The menu is assigned to "All Pages".

In Helix Ultimate settings -> Basic -> Menu, "Mega Menu" is selected and the correct menu is chosen.

In the Layout Builder, the header row exists and the column is set to the "menu" position.

I have tried importing a working JSON configuration from another site, but it didn't solve the issue.

I've cleared the Joomla cache and recompiled SCSS in the template settings.

As seen in the attached screenshot, the header area seems empty or hidden even though the configuration appears correct in the admin panel.

Has anyone encountered this specific bug in Joomla 5 where the menu position stops rendering? Any advice on how to fix this without rebuilding the entire site?

Thank you!

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10 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #222728

Hi there!

Sorry for your experience.

I can't find any screenshot in your post.

Moreover, Can you share your admin access in the hidden content box to check the issue for you? Please keep a full site backup before sharing the access.

Best regards,

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Peteris
Peteris
Accepted Answer
2 months ago #222745

https://secesskola.lv/ administrators PEtEriS1605 NLaima160511$

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #222752

Hi,

Kindly remove the access details from your response and put them in the hidden content box. Otherwise this information is visible to everyone!

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #222753

Hello,

I have checked your backend. The Header section was missing. I have added a test section in your Layout as follows: https://cleanshot.com/share/vYrKcMmf

Your menu and logo is now visible as a header. Please modify it as per your need.

Best regards,

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Peteris
Peteris
Accepted Answer
2 months ago #222768

Hello! Thank you very much!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #222834

You are always welcome:)

You may accept the most useful answer in order to close the post.

Have a nice day!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #223100

Hello,

Hope you are doing well.

There is an Accept button below each reply. You can accept an answer there to officially close the post.

Thanks!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #224466

Hello,

I haven’t heard back from you regarding accept. Could you please confirm if everything is working fine now? If so, kindly accept the most helpful answer here to close the post.

Best regards,

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Peteris
Peteris
Accepted Answer
1 month ago #224492

Thank you! Everything is great!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #224546

Glad to know that and you are always welcome:)

Have a nice day!

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