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Twitter Plugin Fatal error

Asked by DEXES 5 years ago Last activity 5 years ago

Hello,

i installed the onepage template quickstart and have a problem with the twitter plugin.

when i insert all the neccessary keys and codes i get the following message:

Fatal error: Cannot declare class OAuthException, because the name is already in use in /html/xxx/components/com_sppagebuilder/helpers/tweet/twitteroauth/OAuth.php on line 0

What is to do?

Thank you

11 replies

Rashida Rahman Staff

5 years ago

Hi there!

Sorry for the inconvenience.

Would you please give me your admin access to check the issue?

Best Regards

Muntasir Sakib Staff

5 years ago

Hello there,

Are you using SP Tweet? If yes, please follow the documentation here

If the issue persists, feel free to give us a buzz again.

Thanks!

DEXES Asked this

5 years ago

hi see please at hidden content.

Rashida Rahman Staff

5 years ago

Hi ted,

I couldn't login to your admin area.

Would you please check?

http://i.prntscr.com/XKtkNGigSjqAs2fMw-pTcw.png

http://i.prntscr.com/pijgTdT2RiWD8mTgOg63uQ.png

Please let me know where and how you met with this error too.

Best Regards

DEXES Asked this

5 years ago

hey

please try again. now it should work.

thank you

DEXES Asked this

5 years ago

Hello,

can you give me an update?

best regards

DEXES Asked this

5 years ago

Hello

why get i no support? its now the third message without any reply.

Muntasir Sakib Staff

5 years ago

Hello Ted,

In your Joomla back end please go to "Components" -> "SP Page Builder" -> "Home" -> scroll down to the "Tweet Feeder" add-on and click on the little pencil icon to open this add-on for editing.

In the presented to you "Twitter Feed" modal box replace the default values inside the "Twitter Username", "Consumer Key", "Consumer Secrete", "Access Token" and"Access Token Secrete" fields (see attached below screenshot) to your own or delete them until you figure out what your own values for those fields are.

Click on "Save" button at the bottom of the modal box to save the changes you made in the "Twitter Feed" addon and then click on "Save" or "Save & Close" to save the page.

Please see the screenshot here for a better understanding.

Feel free to let us know the update.

Thanks!

DEXES Asked this

5 years ago

Hello,

thanks for your reply.

i already did this. i did this now once again.

first i logged me in into the twitter developers portal.

for the fileds below the twitter username in sp pagebuilder i have created a api key and secret key in the twitter developer portal.

for the last two fields in sp pagebuilder i have created a acces token and access secret token in the twitter developer portal.

after adding these parameters i still get the error.

what else can i do?

best regards

DEXES Asked this

5 years ago

when i rename / delete this folder: components\com_sppagebuilder\addons\tweet

the page is working but the twitter plugin is lost.

so maybe it has something to do with these folder

which php configuration do you recommend?