Facebook SDK Returns An Error SSL Certificate Problem: Unable To Get Local Issuer Certificate - Question | JoomShaper

Facebook SDK Returns An Error SSL Certificate Problem: Unable To Get Local Issuer Certificate

RS

Romi Ari Susanto

SP Page Builder 2 months ago

Anyone can helpme, I have contacted my hosting provider and searched the forum, but it still doesn't work. I was told to ask Joomsharper if they can help me with this error.

0
9 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #223782

Hello Romi,

Thanks for reaching out to us.

Could you please provide more details about the issue you are experiencing, along with screenshots if neeed.

Like, where you add facebook sdk etc.

This will help us better investigate and identify the cause of the problem.

Best regards,

0
RS
Romi Ari Susanto
Accepted Answer
2 months ago #223827
0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #223835

I dont need your facebook acces. I need your webiste admin access with mention the page name or module where you use facebook sdk or other related to this isuses.

Thanks

0
RS
Romi Ari Susanto
Accepted Answer
2 months ago #223902

Okay. Mr on module sp page builder. instagram token access

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #223916

Please do not share incomplete information.

Kindly also provide a screenshot from your Joomla admin dashboard showing where you use this on the module or SP Page Builder pages. This will help us better understand the exact setup.

Thanks.

0
RS
Romi Ari Susanto
Accepted Answer
2 months ago #224045

Okay , please cek on hidden content,

Thanks.

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #224059

Hello,

I apologizes for this issues. Please, follow this post: https://www.joomshaper.com/forum/question/44473 we have provide a fix here and We will fix it later.

Thanks for your understanding and patience.

Best regards,

0
RS
Romi Ari Susanto
Accepted Answer
1 month ago #224115

I can't access the link you provided. https://prnt.sc/u_WtQxvPWvku

Thanks.

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #224157

This component uses an intermediate certificate here:

/administrator/components/com_sppagebuilder/assets/vendor/facebook/graph-sdk/src/Facebook/HttpClients/FacebookCurlHttpClient.php: CURLOPT_CAINFO => DIR . '/certs/DigiCertHighAssuranceEVRootCA.pem', located at:

/administrator/components/com_sppagebuilder/assets/vendor/facebook/graph-sdk/src/Facebook/HttpClients/certs/DigiCertHighAssuranceEVRootCA.pem This certificate is not up to date and is therefore receiving this error.

As a temporary workaround, you can comment out this line in the FacebookCurlHttpClient.php file: CURLOPT_CAINFO => DIR . '/certs/DigiCertHighAssuranceEVRootCA.pem',

And after commeted that line, I hope it will work.

Thanks

0