Disappearing Section! - Question | JoomShaper
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Disappearing Section!

T

Tony

SP Page Builder 17 hours ago

Hi,

I've built an entire section on a page that is visible when editing (frontend and backend) but vanishes entirely when viewed from the front end or in preview... https://formertigers.com.au/j5/healthmate

This is what I see when editing:

I have no idea why this is happening and haven't come across the issue before??? (BTW: I've added the domain to my list but it's not appearing in the Domain dropdown options!)

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3 Answers
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 14 hours ago #224266

Hi,

Apologies for the inconvenience caused.

Please check the issue now. I have updated your SP Page Builder to the latest version, which resolved the problem with the section not appearing on the frontend and preview.

Best regards,

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T
Tony
Accepted Answer
14 hours ago #224268

Thank you Atick, I thought I must be going mad! :)

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 13 hours ago #224269

Hi,

You're most welcome! 😊

No worries at all — the issue was caused by an outdated SP Page Builder version, so it definitely wasn’t anything you were doing wrong.

Please feel free to reach out if you notice anything else or need any further assistance.

Best regards

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