SP Page Builder Not Starting After Upgrade To J4, Code 500 - Question | JoomShaper

SP Page Builder Not Starting After Upgrade To J4, Code 500

JK

Jan Korshavn

SP Page Builder 1 week ago

Hi, I'm workind un an upgrade from J3 to J3 on a site that has the news365 template. After the upgrade I had to disable all K2 extensions as it seems that K2 is not supported on J4. Since the articles uses elements from K2 I've also unpublished them.

But SP Page Builder seems to not work, I have tried to install the latest version and after that I uninstalled it and went to v5.7.2 in case v6 didn't like the J4. Same result. Then I saw another support case where it was mentioned problems with the database.

The backend seems to work fine other than my problems with SPPB. I think I will be making new pages for my site if you can help me get SPPB work again.

Could you take a look? The site is now in a development server and I'' be working on it their, not the live site.

Rgds, Jan Korshavn

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22 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #224462

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. If you wanna use k2 function then you shouldn't upgrade Page Builder and override addons. I just renamed these files.

https://prnt.sc/vZQJix8Tz0_4

And installed latest version of Page Builder.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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JK
Jan Korshavn
Accepted Answer
1 week ago #224456

Should of course have been "upgrade from J3 to J4"..

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JK
Jan Korshavn
Accepted Answer
1 week ago #224472

Many thx!

So if I don't want to use K2, I should just uninstall all of it and rebuild pages and display news articles using Page Builder?

It still looks like there's an issue on a couple of menu items:

https://gfhk.jkwebdesign.no/index.php/arkiv

and

https://gfhk.jkwebdesign.no/index.php/kontakt

more addons?

/JanK

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #224493

No issues found these page.

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JK
Jan Korshavn
Accepted Answer
1 week ago #224483

It also looks like there's a problem with the "Read more" on the home page, and I found a similar case:

https://www.joomshaper.com/supports/forums/question/10815

But the suggestion there did not solve the PHP warnings, I have a text in the "Readmore Text". But of course the warnings will not appear when I turn off the maximum error level.

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JK
Jan Korshavn
Accepted Answer
1 week ago #224488

I managed to remove some of the problems late last night, but also found out that suddenly there's 3 "components" listed in Joomla, all named X.

https://drive.google.com/file/d/18GGefNgDhpPt4FgHyCim4xreVAIeTwND/view?usp=sharing

Any idea what that is and how to remove them? Database?

jk

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #224519

Please clean cache and check again. Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #224494

Jan, about those "X ... COM_INSTALLER_TYPE" just ignore them. Yes, you can remove from database using PHPMyAdmin searching in table prefix_extensions, but is not needed, it's totally harmless for J!.

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JK
Jan Korshavn
Accepted Answer
1 week ago #224526

Thx for all your help! All errors is now gone, extensions updated (without K2), I removed the "X components" and have also gone further upgrading to J5 with success!

Best rgds, Jan

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JK
Jan Korshavn
Accepted Answer
1 week ago #224530

A small detail; please see the menu "Lagene" how the !down arrow" changes to a square when going to a sub menu item... The same symbiol appears by the article date.. Also check what happens with the "arrow down" from "Lagene" when you click on the different main menu items. Also the symbol for search seem to have the same problem..

https://drive.google.com/file/d/1qT2FsFejq0-MbQKvNTsRr-nEOaNcJIZt/view?usp=sharing

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #224537

About Missing icons in Menu, Articles etc.

I already fixed that on your site. Just keep empty module published on "debug" position.

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JK
Jan Korshavn
Accepted Answer
4 days ago #224661

Thx Paul!

After this massive changes and upgrade to J5, I see that one of the modules (most popular from chosen cathegories) used on the front/home page is suddenly showing html tags after the headline.. Could that happen after I uninstalled K2 or is this a new issue to solve?

Appreciate any help or tip in the right direction.

And the site is now moved to it's original domain; https://gfhk.no

You have the same admin user and pwd, backend is here: https://gfhk.no/administrator

Rgds, JanL

Example:

Mest populære kampopptak

GFHKs G05 med uavgjort mot Ski (<a href="/index.php/component/content/category/84-gfhk/114-kampopptak-youtube/132-g05?Itemid=437">G05</a>)

G05 ute av Regionscupen, Kjelsås for sterke (<a href="/index.php/component/content/category/84-gfhk/114-kampopptak-youtube/132-g05?Itemid=437">G05</a>)

Tøff kamp for G05 bort mot Drøbak/Son/Herulf2 (<a href="/index.php/component/content/category/84-gfhk/114-kampopptak-youtube/132-g05?Itemid=437">G05</a>)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago #224692

Basic mistake after K2 > Articles migrations. Easy to forget ;]

You have to create a Menu item(s) with blog category view for those migrated article categories. Then Joomla will use short url aliases also in Modules & News Addons.


info__169.png

info__170.png

info__171.png

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JK
Jan Korshavn
Accepted Answer
3 days ago #224717

That sounds like a solution. However, after I created this menu item (New menu like you showed, item not in the Main Menu) and use Articles->Category Blog, there's still an issue with the short URLs.

Looks like it's the category G05. The content/category is not listed now..

GFHKs G05 med uavgjort mot Ski (<a href="/index.php/youtube-artikler/132-g05">G05</a>) G05 ute av Regionscupen, Kjelsås for sterke (<a href="/index.php/youtube-artikler/132-g05">G05</a>) Tøff kamp for G05 bort mot Drøbak/Son/Herulf2 (<a href="/index.php/youtube-artikler/132-g05">G05</a>)

Must be a small detail I don't see...?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago #224722

Remember that Joomla display only one category name in url alias.

I couldn't find name that you talked about (youtube-artikler or youtubeartikler)

info__177.png

btw

Joomla thing: Use SEF settings from Global Configuration to remove "index.php" from URLs.

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JK
Jan Korshavn
Accepted Answer
2 days ago #224779

Thx Paul,

I managed to solve these things and are almost set.

One small, but important, detail about my front page and the Pagebuilder addon "Joomla Article" where I have 6 articles in 3 columns, and I have activated the "Show Introtext" and set characters limit to 200.

As you will see (NB! Site is moved to original domain; https://gfhk.no with the same logon credentials), it's only the first article that appears with the Introtext, the other five articles has only the article heading.

I leave it up to you to comment if this is an issue with the SP Pagebuilder or with settings in Joomla..

Best rgds, JanK

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 day ago #224788

Make sure that those articles have intro text, if you used SPPB in Article it can be more complicated, becuase Articles addon or any news module cannot display SPPB content.

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JK
Jan Korshavn
Accepted Answer
1 day ago #224790

All news articles have indeed intro text (manually set using the insert of "read more" in Tiny), also Joomla articles settings is "Show intro text".

I only use SPPB for displaying 6 articles in 3 columns on the frontpage, and as it is now, none of the article shows intro text. The article addon I mention is the SPPB addon for displaying articles in a section of the front page. I have not uses SPPB content in any article.

I have the same settings in SPPB on a different site, and all articles show the intro text when the "Show intro text" in SPPB is on. And the settings of Joomla articles is the same.

Any help would be appreciated.. ;-)

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JK
Jan Korshavn
Accepted Answer
1 day ago #224792

The section is called "Front page news articles" in SPPB, just below "Front page top image".. On the page HJEM.. On the front page visible as "Håndballaktuelt" yes... Six articles...

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 day ago #224794

Ok, I know....

In that template that addon was overriden. I deleted that override, and now you can see introtext

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JK
Jan Korshavn
Accepted Answer
1 day ago #224796

Great!! Meny thx.

Now I can open it again.. ;-)

Best rgds, JanK

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JK
Jan Korshavn
Accepted Answer
1 day ago #224803

Could you please repeat the solution for that missing icon in the menu? Problem is back...

Found this in my email from you: About Missing icons in Menu etc. Go to Template Options > Advanced > Font Awesome : ON > Save & Close

But there's no "Font Awesom" in that template options setting..

/JanK

PS Also found some code in the custom.css of the template, I see that K2 is mentioned.. Something you have added? Or should I delete it?

.sppb-addon-article .sppb-img-wrapper::before, .sp-tab-modules .items_mask .tab-padding .article-list-img a::before, .entry-image a::before, div.catItemImageBlock .catItemImage a::before, .k2ItemsBlock .moduleItemImage::before, .sp-module .latestnews > div .article-list-img a::before, .sp-vertical-tabs .sp-tab-pane .sp-article-inner:hover .sp-img-wrapper a::before { background-color: transparent !important;}

article.item:hover .entry-image img { -webkit-transform:none; -ms-transform:none; -o-transform:none; transform:none;}

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