Form Addon Issue - Question | JoomShaper

Form Addon Issue

NB

Nick Baron

SP Page Builder 2 days ago

Hi I have created a simple form here: https://dev.integratedbiotecture.com/contact-us I have also created [email protected] to handle email sending. I have checked form settings etc but still can't figure out why it will not submit? Thanks

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 days ago #224772

Hello Nick Baron,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

Please follow the steps in the documentation:

Form Builder Addon

Best regards

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NB
Nick Baron
Accepted Answer
1 day ago #224784

Hi I did go through all this unless I've missed something all the settings etc seem fine and I created a dedicated email address in Cpanel for the domain to send emails - still getting unable to send error message.

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NB
Nick Baron
Accepted Answer
1 day ago #224787

Thankyou - I found issue was CC problem in emails headers - removed and all working. Just one issue with the Subject check box field I can't seem to output in the email template - The drop down for state is working OK however.

I just have <p><strong>Subject:</strong>{{subject}}</p> in the email template - do I need to add options?

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NB
Nick Baron
Accepted Answer
1 day ago #224798

I have fixed by adding options thankyou

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 13 hours ago #224854

You are welcome 😊

Looks like you have found the solution. Please let me know if you need further help.

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