SPPB is Calling A Deprecated File - Question | JoomShaper

SPPB is Calling A Deprecated File

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thierrymjshpr

SP Page Builder 2 months ago

Hi,

I received an advise from AcyMailing that SPPB is calling a deprecated file that will be removed in the futur version. File causing this error is .../components/com_sppagebuilder/addons/optin_form/site.php Could you please take a look at this integration to avoid any interruption of service for my website.

Many thanks in advance, Best Regards, Thierry

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago #224874

Hello thierrymjshpr,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Then I will share it with the developer team for fixing.

Best regards

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thierrymjshpr
Accepted Answer
2 days ago #231049

Hi, I'm seeing I've never answered to your question. Then, you certainely produced an upadte that adjusted the problem. Unfortunatly, the problem is occurring again with the following message:

" One of your extensions is calling a deprecated AcyMailing file that will be removed in the version 11.0. Please ask the developer to update their integration to avoid any interruption of service for your website. File causing this error: .../moreyvoyages.fr/components/com_sppagebuilder/addons/optin_form/site.php "

The consequence is the opt'in form is out of order and displays "Please make sure that AcyMailing is installed and activated." Could you please take a look to this ? Thanks and regards, Thierry

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 day ago #231084

Sorry, I have checked Opt-in form but could not find the issue. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

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thierrymjshpr
Accepted Answer
1 day ago #231094

Hi Ofi, I've sent you an email with a link to the screenshot requested from my drivinCloud. Regards, Thierry

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 day ago #231169

I have not received the email. Please email to [email protected] and must write this forum post link in the email body.

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