Anobiz Install - Question | JoomShaper

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Anobiz Install

AK

Achim Kohl

Template 1 week ago

Hi, when installing ANOBIZ I get this error message: "Duplicate foreign key constraint name 'fk_sppagebuilder_versions_page'". Where can I fix this? thank you Achim

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #225628

Hello,

I hope you’re doing well. I’m sorry for the experience you’ve had so far.

To look into this issue more closely, could you please share temporary Super Admin access (inside the hidden content box)? I’ll check this and update you as soon as possible.

Please make sure to keep a full site backup before sharing the credentials, just to be safe.

Best regards,

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AK
Achim Kohl
Accepted Answer
1 week ago #225629

Hi Rashida, thank you for your answer.

There is no site to check. I´m stuck in the installation process with this error message!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #225632

Hello,

Kindly remove the database currently associated with your ANOBIZ installation and start again using a completely fresh database. In this case, the database name should also be unique.

Please let us know whether this resolves the issue for you.

Best regards,

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