Menu Link Anchors Doesn't Work - Question | JoomShaper

Menu Link Anchors Doesn't Work

M

Mocer

SP Page Builder 1 month ago

Hi there,

I'm developping a one-page website with menu items containing anchor links to the sections. Unfortunately none of the links are working while all section id's are correct. I'm using Helix Ultimate template with SP Page Builder Pro. The website only uses off-canvas menu and when clicking one of the menu items you'll see it's navigating to the right section (a blurred image of the section is visible), but when closing the off-canvas menu it's at the top of the page again.

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10 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #226000

Hi there!

Sorry for your experience.

I could not login to your backend with the given credentials. Would you please recheck them?

Best regards,

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M
Mocer
Accepted Answer
1 month ago #226050

Hi Rashida,

These are the credentials to see the frontend, it's password protected to prevent search engines to index it.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #226082

Hi,

Thanks for the feedback!

I need admin access to check the issue. Can you share the credentials in the hidden content box?

Best regards,

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M
Mocer
Accepted Answer
1 month ago #226085

Hi Rashida, See hidden content!

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M
Mocer
Accepted Answer
1 month ago #226272

Hi Rashida,

Did you already checked the back-end for a solution?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #226866

Hi,

Please accept my apologies for the inconvenience.

I have added a code snippet in the Custom JavaScript field. I have indicated the location in the screenshot and shared the details inside the hidden content box.

I have also set the section name as Header, so it can use the sticky behavior from the basic template settings.

Please check it from your end and let me know if everything is working fine now.

Best regards,

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M
Mocer
Accepted Answer
1 month ago #226906

Hi Rashida,

Thanks, but there are some things not displaying and working properly anymore:

  1. Social icons cut down at the bottom and not to the left of the logo but above
  2. Logo not centered
  3. After using the toggle scrolling isn't working.
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M
Mocer
Accepted Answer
1 month ago #227171

Hi Rashida,

Why does it take such a long time to get some answers about a bug in the framework? I have to get this website up and running a.s.a.p. And when you change things please let me know what you changed and what the old situation was, because now things have been changed that lead to other issues.

Thanks in advance

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #227211

Hi,

Sorry for the delayed response.

I have shared what I have changed previously with screenshots as well.

Now I have made the following changes again:

https://cleanshot.com/share/NczDkxvY

https://cleanshot.com/share/gQnsxLXJ

Moreover, found that there was negative bottom margin added at the first section, so made it positive value and your social icons are good: https://cleanshot.com/share/5sdsb36d

Please check now and let me know.

Best regards,

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M
Mocer
Accepted Answer
1 month ago #227236

Hi Rashida,

Thanks again! The "justify-content-center" class you've added also makes the toggler move to the center. I had it vertically left alined with the social icons on all screens. What do you recomend in this case?

Thanks in advance

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