Logout From My Administrator Panel - Question | JoomShaper

Logout From My Administrator Panel

G

Giacomo

SP Page Builder 1 week ago

Hi, when i cange a page and i try to save if i spend more of 15 seconds i'm logged out automatically and i can't save

best regards

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5 Answers
Ariba
Ariba
Accepted Answer
Support Agent 1 week ago

Hello

Sorry for the inconvenience. Could you provide me your administrative access please? Use the hidden mode to share the log in credentials.

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Ariba
Ariba
Accepted Answer
Support Agent 1 week ago

Can you kindly log in to the Administrator back end interface of your Joomla! website. In the main menu, select "Site" -> "Global Configuration". Now click on the "System" link. Look for the section entitled "Session Settings". Change the "Session Lifetime" option from the default of 15 minutes to whatever you prefer.

If this does not work, please provide me your administrative access.

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G
Giacomo
Accepted Answer
1 week ago

Thanks Ariba, i have already tried to Change the "Session Lifetime", it doesn't work. I provide you my administrative access

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Ariba
Ariba
Accepted Answer
Support Agent 1 week ago

Thank you for the access. Please allow me some time to look into the issue.

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Ariba
Ariba
Accepted Answer
Support Agent 1 day ago

Hello

Thank you for your cooperation. Our Senior agent will look into the issue, kindly allow us some time. We appreciate your support and patience.

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