I Get 0 Call To Undefined Method SpPgaeBuilderBase::getArticleTags() - Question | JoomShaper

I Get 0 Call To Undefined Method SpPgaeBuilderBase::getArticleTags()

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demis

SP Page Builder 2 weeks ago

Hello,

i get 0 Call to undefined method SpPgaeBuilderBase::getArticleTags(). The site was hacked from the know Security Vulnerability. The website is Joomla 3. I give you credentials for access.

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5 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 weeks ago #227003

Hello Demis,

We sincerely apologize for the inconvenience caused.

This issue has been fixed in SP Page Builder v6.6.2. Once you upgrade to v6.6.2, this specific vulnerability can no longer be exploited.

However, if your site was compromised before upgrading, simply updating the extension will not remove any malicious files or backdoors that may have already been uploaded. If those files remain on the server, attackers may still be able to access your site. Therefore, it is important to perform a complete cleanup before considering the site secure.

Please follow the cleanup guide here: https://www.joomshaper.com/forum/question/45152

You can also use the following security scanner to help identify malicious files and delete them: https://github.com/zkrana/joomla-security-scanner

Please make sure to read the README.md file in the repository for instructions on how to run the tool.

After completing the cleanup and upgrading to v6.6.2, please let us know the outcome or if you need any further assistance. We'll be happy to help.

Thank you.

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demis
Accepted Answer
2 weeks ago #227013

Thank you for your response. The website is at Joomla 3. Is the SP Page builder 6.6.2. supported for Joomla 3? Should i proceed to update?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 weeks ago #227015

Make sure your site is cleaned and all malicious files have been removed from the directory before continuing with the Joomla update.

Thanks.

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demis
Accepted Answer
2 weeks ago #227017

Yes the site is cleaned. But you are not answering to my question. Is SP Page Builder 6.6.2 supported by Joomla 3? Because my site is at Joomla 3.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 weeks ago #227019

I cannot guarantee that, because SP Page Builder 6.x requires PHP 8.1 or higher, while Joomla 3 runs on an outdated PHP version.

In this case, you should upgrade your Joomla first by following this guide: https://www.joomshaper.com/blog/how-to-update-your-site-to-joomla-4

Thanks.

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