Hi,

Thanks for contacting us and sorry for your issue. An Unhandled Runtime Error is normally occurring in SP Page Builder is typically caused by a caching conflict or corrupted files after an update. You can check this link below:

Unhandled Runtime Error TypeError: Undefined is Not An Object (evaluating 'i[e].call')

-Regards.

Good Day, I am still having issues fixing this, after following all the steps provided in the link you provided.

Please assist accordingly.

Could you please keep a full site backup and try the latest version of page builder?

Hi,

I alrady tried the latest version of Sp Page Uilder 6 Pro. Still experiencing the same issue.

Hello Carol,

I apologize for the delay in resolving your issue.

You're using the Floox template, which includes an override for the Accordion addon. There is a mismatch between the override and your database table columns data, which is causing the problem.

The simplest solution is to delete the following override folder:

/templates/shaper_floox/sppagebuilder/addons/accordion/

Once it's removed, Our Builder will automatically use our default Accordion addon instead of the template override, and the issue should be resolved.

If you prefer not to delete the override addon, I'll need access to your phpMyAdmin so I can fix the database-related issues for you.

Please let me know which option you would prefer.

Thank you!

Hi,

When I remve it, I get this error on the front-end: https://snipboard.io/VbIAgn.jpg

Can you please send me the steps how to fix this in the Database, as I need to fix this issue on 2 different websites which are hosted on 2 different servers.

Give me your cPanel access.

Thanks.

Hi, please see hidden content

Please, check now. Issues is resolved.

Thanks

Hi,

Thank you.

Can you please assist me in how the issue has been resolved so that I can resolve it on my other website as well.

Hi,

I just deleted the addon that I asked you to delete before you removed the wrong one.

If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!