Unhandled Runtime Error - Question | JoomShaper

Unhandled Runtime Error

CB

Carol-Lynn Burbidge

SP Page Builder 1 week ago

Hi,

I am on the latest Joomla version and Sp Page Builder version. When I change the description (name of the accordian) or make a copy of the accordian, I get an error message: Unhandles Runtime Error - see the screenshots here:

https://snipboard.io/0ZOYGk.jpg https://snipboard.io/dDZ1UM.jpg

Please advise accordingly.

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3 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #227945

Hi,

Thanks for contacting us and sorry for your issue. An Unhandled Runtime Error is normally occurring in SP Page Builder is typically caused by a caching conflict or corrupted files after an update. You can check this link below:

Unhandled Runtime Error TypeError: Undefined is Not An Object (evaluating 'i[e].call')

-Regards.

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CB
Carol-Lynn Burbidge
Accepted Answer
1 day ago #228545

Good Day, I am still having issues fixing this, after following all the steps provided in the link you provided.

Please assist accordingly.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 day ago #228707

Could you please keep a full site backup and try the latest version of page builder?

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