Hi there,
Thank you for reaching out.
Joomla 3 officially reached its end of life (EOL) on 17 August 2023. As a result, it no longer receives official security updates, bug fixes, or support from the Joomla project. For this reason, the latest version of Helix is developed and tested only for supported Joomla versions.
To use the latest version of Helix, you'll first need to upgrade your website to a currently supported version of Joomla. This ensures compatibility, improved security, and access to the latest features and fixes.
Please close the post.
Best regards,
Toufiqur Rahman (Team Lead, Support)