Hello Dina Abramson,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

Sorry, it is not possible to show the actual width and height. You can only set a specific width and height for the thumbnail. Then when you upload the image to the galley, a thumbnail will be generated.

Please follow the documentation for more:

SP Easy Image Gallery Thumbnail Settings

Best regards

Thanks for the update I have tried altering the setting that you pointed to but it has no effect on the thumbnail view onscreen. Is the thumbnail not a rendering of the full image reduced to the 400 x 400 setting in the options?
If it takes the full image and reduces it, why are the right and left portions of the image cut off in the thumbnail view of the image here https://www.flexserv.com/about-flexserv/flexserv-events ? The specific image i am interested in is the right most one on the top row titled Flexserv Team.

Could I get a response from my last reply please?

Altering the setting that you pointed to has no effect on the thumbnail view onscreen. Is the thumbnail not a rendering of the full image reduced to the 400 x 400 setting in the options?

I changed the layout to Rectangle as it seems to be the best layout for a group of images that are not all the same size but when doing so, it does not respect the Single Album Options for number of columns even when the images are all the same size

The 2 URL's are
https://flexserv.com/about-flexserv/15th-anniversary-party/15th-anniversary-party - different sized images https://flexserv.com/about-flexserv/flexserv-holiday-party/flexserv-holiday-party - same sized images

Thank you