SP Simple Portfolio Alert Error - Question | JoomShaper

SP Simple Portfolio Alert Error

Jacopo Ceccarelli

Jacopo Ceccarelli

Extension 3 weeks ago

SP Simple Portfolio is giving me this error. I even tried reverting to a previous version, but the error persists. How can I fix it? I urgently need to publish some images. Thanks

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6 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 weeks ago #228563

Apologies for the inconvenience.

Could you please let us know exactly where you are encountering the error? For example, does it appear when uploading images, creating/editing a portfolio item, or on the frontend?

It would also be helpful if you could share the complete error message along with a screenshot or screen recording. This will allow us to investigate the issue more effectively and provide an appropriate solution.

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Jacopo Ceccarelli
Jacopo Ceccarelli
Accepted Answer
3 weeks ago #228666

sure, I made a video for you https://youtu.be/FjaIAJgCnu8

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 3 weeks ago #229119

Can I take a full backup of your site?

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Jacopo Ceccarelli
Jacopo Ceccarelli
Accepted Answer
2 weeks ago #229541

Yes, you can do that. I've already made a backup, but I urgently need to fix the problem because I need to upload the photos. Thanks

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #229587

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

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Jacopo Ceccarelli
Jacopo Ceccarelli
Accepted Answer
2 weeks ago #229626

Yes, it's fine now, thanks. What happened?

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