Maps Not Showing In Shaper Empire - Question | JoomShaper

Maps Not Showing In Shaper Empire

E

Enrique

Template 1 month ago

Hello,

I'm having issues visualizing the property address location in a website using the template Shaper Empire, please check the following screenshots:

Map not visible at main menu

Map not visible at property level

I have added a Google Map API Key within the SP Property section accesible through the Global Configuration element in the backend.

Regards

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5 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #228802

Hi there!

Thanks for reaching out.

I have checked the following property map page and there is a map visible from my end:

https://cleanshot.com/share/84D5vhFM

Moreover, I have visited a random portfolio as well and there is a map visible too:

https://cleanshot.com/share/kTFP6MVx

Would you please point me to the right direction about what is the actual issue?

Best regards,

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E
Enrique
Accepted Answer
1 month ago #228858

Hello,

I just tested the templated in 3 browsers (edge, firefox, chrome) and in firefox, the maps aren't visible. Not sure why that is happening, but it would be useful to make it visible in all browsers, is there any way setting that I should pay attention to?

Additionally, in the original template has a visual element at the bottom of each property URL, please check the following screenshot:

Bottom visual element

Regards

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E
Enrique
Accepted Answer
1 month ago #229380

Hello,

Can you guys provide details to the last question?

Thanks

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #229512

Hi,

I can see the maps displaying correctly in Firefox on my end as well:

https://cleanshot.com/share/g8JDLgrQ

Also, the section you highlighted in your previous screenshot is a Gallery module that is published in that position:

https://cleanshot.com/share/MqhtfLVb

Could you please let us know if you're still experiencing the issue? If so, please share your Firefox version and any browser extensions you have installed, as they may help us investigate further.

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 weeks ago #230765

Hello,

I haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now? If so, kindly accept the most helpful answer to close the post.

Best regards,

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