Content Joomla Article Won't Save - Question | JoomShaper
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Content Joomla Article Won't Save

M

Mocer

SP Page Builder 1 week ago

Hi,

I'm converting a Gantry framework based website to Helix Ultimate. Some of the Joomla articles I want to change to SP pagebuilder, but after stripping the Joomla article content (because there is "read more" function in these articles) and looking at the frontend There is a blank page. But after making this page in SP pagebuilder and saving it, the Joomla article code is back. What to do about this? Is this a known problem, because this is not the first time I saw this behaviour.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #229297

Hi there!

Thanks for reaching out.

Could you please let us know which versions of Joomla and SP Page Builder you're currently using?

Also, if possible, please share a short screen recording demonstrating the issue. It would be helpful to see the steps you follow when removing the Joomla article content, editing the page with SP Page Builder, saving it, and then observing the original article content reappear.

If I understand it right, this behavior is not expected, so we'd like to investigate it further.

Best regards,

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M
Mocer
Accepted Answer
1 week ago #229324

Hi Rashida,

The link will expire within 24 hours. Joomla (6.1.2) and PageBuilder (6.6.2) are the latest versions.

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M
Mocer
Accepted Answer
1 week ago #229527

Hi Rashida,

Did you already have a change to download the video? It will expire soon! Thanks!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 days ago #229581

Hello,

Thanks for the reminder. Downloading... Will let you know after checking...

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M
Mocer
Accepted Answer
6 hours ago #230247

Hi Rashida,

Do you have an idea why this is happening? A week has been passed already.

Best

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