Content Joomla Article Won't Save
M
Mocer
Hi,
I'm converting a Gantry framework based website to Helix Ultimate. Some of the Joomla articles I want to change to SP pagebuilder, but after stripping the Joomla article content (because there is "read more" function in these articles) and looking at the frontend There is a blank page. But after making this page in SP pagebuilder and saving it, the Joomla article code is back. What to do about this? Is this a known problem, because this is not the first time I saw this behaviour.
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Rashida Rahman
Accepted AnswerHi there!
Thanks for reaching out.
Could you please let us know which versions of Joomla and SP Page Builder you're currently using?
Also, if possible, please share a short screen recording demonstrating the issue. It would be helpful to see the steps you follow when removing the Joomla article content, editing the page with SP Page Builder, saving it, and then observing the original article content reappear.
If I understand it right, this behavior is not expected, so we'd like to investigate it further.
Best regards,
M
Mocer
Accepted AnswerHi Rashida,
The link will expire within 24 hours. Joomla (6.1.2) and PageBuilder (6.6.2) are the latest versions.
M
Mocer
Accepted AnswerHi Rashida,
Did you already have a change to download the video? It will expire soon! Thanks!
Rashida Rahman
Accepted AnswerHello,
Thanks for the reminder. Downloading... Will let you know after checking...
M
Mocer
Accepted AnswerHi Rashida,
Do you have an idea why this is happening? A week has been passed already.
Best
Rashida Rahman
Accepted AnswerHi Mocer,
I'm extremely sorry for the unnecessary delay.
Could you please share temporary Joomla administrator access so I can check the issue for you?
Best regards,
M
Mocer
Accepted AnswerHi Rashida,
Couldn't wait any longer, so deleted all pages that had a 'read more' link and were placed in a category and made new pages. Wasn't able to save these (older) pages (as you could see in the video sent to you). Really think this is a bug. Just like I sometimes can't save padding and margin in SP Page Builder.
Best regards
Rashida Rahman
Accepted AnswerHi,
Thanks for the update, and I’m sorry you had to go through all of that.
I understand your concern. Based on what you described, it could indeed be a bug, especially since you were unable to save the existing pages and have also experienced similar issues with saving padding and margin in SP Page Builder.
If possible, please let me know if the issue still occurs with the newly created pages. If it does, I’d be happy to investigate it further and report it to our development team.
Best regards,