Backend (front-end Mode) Problems - Question | JoomShaper
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Backend (front-end Mode) Problems

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Peter

SP Page Builder 6 days ago

Hi, is was working in the backend (front-end modus) from sp pagebuilder and suddenly i can't see the elements enymore. When i look in the browser the website there. But as i said, the backend enlements a gone.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 days ago #229653

Hi there,

Thanks for reaching out.

Could you please provide the URL of the affected page along with temporary Joomla administrator access so we can investigate the issue further?

Additionally, please let us know:

  • Which versions of Joomla and SP Page Builder you're currently using.
  • Whether the issue started after making any recent changes or updates.
  • Whether you have a full backup of your website available before the issue occurred.

We'll be happy to look into the issue and help you resolve it.

Best regards,

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