Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Thanks. I will share the credentials after taking a back up.

Please share the site url

Hi,

We apologize for the inconvenience.

I have checked the page on my end, but I was unable to reproduce the issue. It's possible that I may be missing something.

Could you please share a screen recording demonstrating the issue? This will help us better understand the problem and investigate it more effectively.

We appreciate your cooperation and look forward to your response.

I tried reproducing the error. Yesterday it constantly gave errors. Today everything works smooth again. Thank you for having a look at it. I hope the error stays away.

Hi,

Thank you for the update.

We're glad to hear that the issue is no longer occurring and that everything is working smoothly now.

If the problem reappears, please don't hesitate to let us know. If possible, share a screen recording or any error messages you encounter, as that will help us investigate the issue more effectively.

We appreciate your patience and cooperation. Have a great day!