Hello Alex,

Thank you for reaching out.

Could you please share the link to your previous support topic where our team assisted with these modifications? It will help us review what was done previously and provide better guidance.

Also, if these changes were implemented as custom code (such as custom CSS or template overrides), they should not normally be removed after updating the template. Please let us know where the previous customizations were added and whether they were made directly in the template files or through a custom CSS field.

Once we have this information, we'll be happy to assist you further.

Thank you!

I meant that previously, when I updated the template from version 2.1.0 to version 2.1.1, you made some edits for me. That was about two years ago. Are you willing to make the edits? Can I update the template and give you access to the site?

Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

I've updated the template. I'm granting you access to the website at https://амуртех.рф Please make some edits?

Ziaul Hi, I updated the template to the latest version yesterday and granted access to the site, but the changes I requested haven't been implemented. Please make the changes I described in the screenshots above as soon as possible. The site has traffic, and I don't want to degrade its user experience.

Please, check now. Please, let me know the update.

Thanks

1. Menu items are active - yes
2. The mobile version now has a working mode - yes, but it needs to be centered
3. Phone numbers are not available in the mobile version. Take a closer look at the screenshot. I saw it in red.https://disk.yandex.ru/i/imguVlyt35mFRw

Yes, everything is fine with me! Only now, after updating the template, an error appeared when putting the site into debug mode. Could you please fix these errors? I'll be switching to Joomla 6 next and don't want to have any problems with the transition.https://yadi.sk/d/rl4VY_f9mM3X1w.

1)I also have a website on the subdomain https://sale.амуртех.рф/. I've also updated the template there—I'll do that tomorrow. Can I add the above code to the custom.css file myself? 2)Also, could you tell me where you added the code to make the menu items clickable? Could I get a snippet of that code?

Yes, You can. On same path i just made is important to override template css: pointer-events: initial !important;

.sp-megamenu-parent .item-header>a {
    font-size: 16px !important;
    pointer-events: initial !important;
    font-weight: 400 !important;
    text-transform: initial !important;
    color: #030303 !important;
    border-bottom: solid 1px #e3e3e3;
    padding-bottom: 8px;
    line-height: 1.3;
    margin-bottom: 20px !important;
}

You will found this css on same path very first position.

Thanks

I have another question regarding a different site. For instance, there are tabs on a specific page, and in the settings, I select the option to place the navigation at the top. However, for some reason, it doesn't switch; the navigation remains on the side. Why is that, and how can I fix it?https://yadi.sk/d/xU1_uGFo9k0Agg

Here is an example of the specific page: https://besedka-dacha.ru/derevyannyj-tualet/tualet-standart I need the tabs to switch at the top.https://yadi.sk/d/r0XiHD8i01ySDg

The documentation for the tabs component states that the navigation can be switched to the top, but I haven't been able to get that to work. I can provide access to the site if needed.

Please create a new issue for this and mark this as resolved.

Thank you!

Hi Ziaul Kabir. I forgot to ask one more thing: how do I change the blog width? I’d like it to be wider. Are there any standard settings in the template for this? Here is an example page.https://амуртех.рф/krany/izgotovlenie-strel that I would like to increase (expand) https://yadi.sk/d/w78ZmCUOyewLTw

Please, use this custom css:

.view-article .finatic-blog-details div[itemprop=articleBody] {
    padding: 0;
}

Thanks

I added the specified code, but there were no changes. The width of the text area is still narrow.https://yadi.sk/d/-ksurfp5aSMb7g

I see css not rendered, Try clearing your sites cache.

Thanks

I cleared the cache, but it didn't help. Could there be an error in your code? Please take a closer look at the screenshot. Did I place the code correctly? Is there a syntax error?

No, Share access again,

Thanks.

I had previously changed the password. I’ve now reverted to the old one—the one you used to access the site before. Could you try logging in? P.S. Please let me know the code snippet: what exactly did you add, and where?

Please, check now.

Thanks

Yes, that’s great! Thank you. I have no further questions about this site.

You are welcome.