Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

Please share a screenshot that you want to change exactly.

Best regards,

Toufiqur Rahman (Team Lead, Support)

When trying to change the images to the products in Easy Store, it tries to change the image that is already above, within images and which by the way are images that are NOT heavy, it does not make the change, in a product it tries to make the change and I repeated the attempt to upload the image and two days later it was able to show it.

This also happens with the images on the page itself, such as banners and others...

I attach images of how it does NOT make the change in the banners and it does not make the change in the images of the products in Easy Store...

https://1drv.ms/f/s!ArQUV051UxWYgbj8Rwhrl1WNnv_HzF8?e=l6G7qf ![https://1drv.ms/f/s!ArQUV051UxWYgbj8Rwhrl1WNnv_HzF8?e=l6G7qf]

Help please... I want to make an example for a possible client using Easy Store but I can't move forward since I CANNOT change the example images that come by default.

I am using the ALLURA template and here comes Easy Store 1.0.2 and there in this template I want to make the example of my client's products.

In some comments it is said that version 1.0.6 already corrects these types of errors, but how am I going to buy Easy Store 1.0.6 if it doesn't allow me to change the images to make an example with my client's products?...

I attach the access credentials to the site to please receive your help.

Thank you.

Thank you very much, I will check the name of the images and upload them again.

If everything goes well and the images are loaded with this arrangement, that is enough!

Thank you.