Clean installation of Joomla 6.1.2, clean installation of Helix Ultimate (template + plugin), clean installation of SP Page Builder 6.8.0.
MySQL version 8.0, PHP version 8.3.
Accessing SP Page Builder settings with a valid license.
Layout modules are not loading, and languages cannot be installed from the Page Builder panel (invalid URL).
Can anyone help me?
Thanks.
[The login details are in the hidden section.]
Sorry Toufiq,
Sorry, I removed some plugins, thinking you weren't working on them.
I'll leave it alone until you're finished.
Thanks.
P.S. If you let us know beforehand, we can avoid getting in the way of your work! :0)
Hi there,
Thank you for reaching out. I downloaded a backup of your site and tested it on my local environment. Everything is working fine there.
Based on this, it appears that your hosting server may be blocking some of the resources required by SP Page Builder. Could you please try accessing the site from your local PC or testing it on another hosting server to see if the issue persists?
I hope this helps clarify the situation. Please let us know what you find.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Ok!
Thanks so much Toufiq.
I'll try contacting the hosting provider.
just fyi when I clicked on the link to your site (http://www.stefanoburaschi.it/), I was prevented access by AVG - says you are on a URL blacklist. thought you might want to know that. regards.
