Email Notification
diveu roger
Joomshaper support was unable to resolve the issue.
I can't seem to edit the text. I need to change it from English to French. After making the change and clicking save, a red icon with an 'X' appears, and the change is rejected. Also, the test email isn't working. Does anyone have a solution for changing the text to another language ?
This concerns the following elements: emails/order/order_confirmation emails/payment/payment_success emails/payment/payment_error emails/payment/payment_success_admin emails/shipping/shipping_add_tracking emails/customer/customer_new_account
I have a French website with primarily French customers. It would therefore make sense for email notifications to be in French.
Thanks
Ziaul Kabir
Accepted AnswerHi Roger,
Thank you for reporting this issue.
Could you please provide a few screenshots showing the email notification settings, the text you are trying to change, and the red X message that appears after clicking Save? This will help us better understand what is happening.
Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access and screenshots of the issues, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards, Thank you!