Set Sticker Logo Conflicts With Mobile Logo Mobile Shows 2 Logos - Question | JoomShaper
Back to the questions

Set Sticker Logo Conflicts With Mobile Logo Mobile Shows 2 Logos

S

ssnobben

Helix Framework 4 days ago

Hi

with Helix U template if you set up a mobile log a n d a sticker logo you got 2 logos shows up on mobile view when browsing and sticker logo shows up. 2 shows up should only be one or is there a setting somewhere?

seems to be a bug.. v 2.2.9 Joomla 6.1.3 php 8.5.9

0
4 Answers
Order by
Oldest Newest Votes
S
ssnobben
Accepted Answer
4 days ago #232452

with predefined Header = Top Bar

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 days ago #232453

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

0
S
ssnobben
Accepted Answer
4 days ago #232482

FYI ZIAUL - I cant to that.

Q: Have you tested this and it works on your site?

0
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 days ago #232521

Yes, there are some issues on our end. As a workaround, please use the one not both.

I have forwarded this to our team for further review.

Thanks!

0