Checksum Verification Error With SP Page Builder Pro And Helix Ultimate Updates - Question | JoomShaper

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Checksum Verification Error With SP Page Builder Pro And Helix Ultimate Updates

M

Manuel

SP Page Builder 2 weeks ago

Hello,

I am experiencing an issue with both available updates for SP Page Builder Pro and Helix Ultimate. Every time I try to update them, I receive an error stating that the checksum verification has failed. As a result, I am unable to install the updates automatically through Joomla.

At this time, I would prefer not to install the updates manually, as I want to avoid any potential compatibility issues or the risk of something breaking on my existing website.

I am currently running PHP 8.5.6. Could you please check whether both updates are fully compatible with this PHP version and whether the checksum verification issue could be related to it?

If possible, I would also appreciate it if you could provide me with the correct and working update packages for both SP Page Builder Pro and Helix Ultimate that are suitable for my current installation. This would allow me to perform the updates as safely as possible without risking any issues with my existing website.

Thank you very much for your assistance.

Best regards,

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1 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #232897

Hello Manuel,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.

We are aware of the issue. The developer team is working to resolve it soon. Meanwhile, manually download and install the products on your site.

  1. Helix Ultimate Download Page
  2. SP Page Builder Download Page

Best regards

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