Ensure Template Administrator Access Issue - Forum | JoomShaper
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Ensure Template Administrator Access Issue

Asked by Ammar Fathi 5 years ago Last activity 5 years ago

Greetings Support Team,

we've just installed the Ensure Template on below URL, front-end is working well, but we keep on getting errors when we try to access Administrator Page, error message below.
> URL : https://www.unitedinsurance.ws/uic21/administrator

please help
Regards;
Ammar Fathi

Error Message:
"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request."

3 replies

Ammar Fathi Asked this

Hello Anne

and thanks for your prompt reponse, we've tried all mentioned fixes but we still get the same error.

please advise.

Regards
Ammar

Anne Staff

Hello Ammar,

I am sorry for the inconvenience. Please, contact your service provider about this issue.

-Regards

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