Code 413 - cant upload media - Forum | JoomShaper
Staff replied SP Page Builder Joomla 5 v5.6.2

Code 413 - cant upload media

Asked by Swanworks 5 days ago Last activity 1 day ago

Dear Joom,

i cant upload no pictures, i cant upload no video. Its code 413 on a few websites. I cant uploading media by few sites. So give me an information, where and why is this problem.
Thank you

6 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Toufiq Senior Staff

Waiting for your feedback.

Swanworks Asked this

Hey,
Yes. Hope you can fix it.

Thanks in advance.

Toufiq Senior Staff

After using login credential it doesn't work.

Swanworks Asked this

Hey Toufiq,

i take the authent. off.
so thats the right login:

Toufiq Senior Staff

When I hit the login button, it returns an error.

Swanworks Asked this
3 days ago · edited

i can log in directly.
please try again. i dont know its not running

Toufiq Senior Staff

The same issue occurred for me. Do you use country restrictions?

Swanworks Asked this

Hey Toufiq,
i dont. what can i do, that you can login?

Toufiq Senior Staff

I have checked it in the Opera browser (using default vpn). It works fine for me.

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