When configuring a Form Builder with check box, there is no check box on the page. Only the text.
When configuring a Form Builder with check box, there is no check box on the page.
12 replies
Hi,
Thanks for contacting us. This issue in the SP Page Builder Form Builder add-on may be caused by a CSS conflict with your Joomla template or by the checkbox styling settings.
Please try the following steps:
- Open the Form Builder addon → Field → Radio & Checkbox and check the checkbox appearance settings.
- Verify that the checkbox items are configured correctly under Form Items.
- Temporarily switch to the default Joomla Cassiopeia template to determine whether the issue is caused by your current template.
- Inspect the checkbox element using your browser's Developer Tools to check whether custom CSS is hiding it.
- Clear the Joomla and browser caches, then check again.
-Regards.
Clear de cache. With Cassiopeia I get the same issue.
I don't find Form Builder addon → Field → Radio & Checkbox
I found this Strikethrough:
- {
-webkit-box-sizing: border-box;
-moz-box-sizing
box-sizing: border-box;
}
I found Field → Radio & Checkbox
Just added a color for Radio and a color for checkbox
Please keep a full site backup and give me your super admin access so that I can check. Also, please share a screenshot of the issue.
The site is not on-line yet. But here are some screenshots: https://drive.acloud.pt/s/XKTh5BzCwXjng6d
I also notice it does not work also for the options of Radio and Select
Please export the page as a JSON file and share it with us. We will investigate the checkbox issue on your page and get back to you with our findings as soon as possible.
Ok. You can downloaded from here: https://drive.acloud.pt/s/XKTh5BzCwXjng6d
It does not work here:
https://drive.acloud.pt/s/uXRmBLX6uEmZUrD
https://drive.acloud.pt/s/bBFJFToGquiPtkB
What am I doing wrong?
The issue is not occurring on our end, as everything is working as expected. To investigate why you're experiencing this issue, could you please provide administrator login access to your website? I'll check it directly and try to identify the cause.
The site is not on-line yet. let me see what I can do.
Please watch the video.
It doesn't work here :(
Please create a staging site on your server and provide me with login access. I will check & get back to you soon.