Solved SP Page Builder

SP Page Builder frontend editor returns a 404 error

Asked by Georgi Georgiev 23 hours ago Last activity 2 hours ago

When I try to open the frontend editor in SP Page Builder, I get a 404 error instead of the editor. I expect the frontend editor to open so I can edit my pages.

Accepted answer

Marked as the solution

3 more replies

Ofi Khan Staff

Hello Georgi Georgiev,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

Georgi Georgiev Asked this

Hi Ofi!

Thanks for the fast reaction.

I think the issue appear after I update the SP Pagebuilder, Framework and Joomla. For now the version if these are:

  • Joomla - 5.4.10
  • SP PageBuilder - 6.10.0 Pro
  • Helix Ultimate - 2.2.11

I provided you credentials into the hidden section.

Waiting to your response!

Best Regards,
Georgi!

Ofi Khan Staff

Please share this password, and I will check.

https://prnt.sc/o0GJbcTRuw2m

Georgi Georgiev Asked this

Sorry I forgot it, sharing now in hidden section.

Georgi Georgiev Asked this

Now it is working, thanks!

Where was the problem?

Georgi Georgiev Asked this

Thanks Toufiq and Ofi!

Toufiq Senior Staff

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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