Editor On The Site Isn't Working - Question | JoomShaper

Editor On The Site Isn't Working

G

Gosia

SP Page Builder 4 years ago

Hi, my editor on the site isn't working. What can I do? I'd appreciate your help. Best Regards Gosia

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16 Answers
Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #24197

Have a great day and stay safe

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Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #22064
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Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #22518

Hello

Please do let me know if the documentation helped and if the problem still persists, i am here to provide assistance.

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G
Gosia
Accepted Answer
4 years ago #23442

Hi, Thank you for your guidance. Unfortunately this did not solve the problem.

Can there be any problems on the Litespeed server?

Best regards,

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G
Gosia
Accepted Answer
4 years ago #24118

Hello,

Could I ask you? Do you remember me?

Unfortunately I still can't use the add-on and my access ends on July 15.

I'd appreciate your help.

Best regards,

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Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #24119

Hello Gosia

Sorry for the unwanted delay and thank you for your patience.

Could you kindly let me know if you tried to check it from other browsers, please?

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G
Gosia
Accepted Answer
4 years ago #24120

Unfortunately it looks the same in all browsers.

Yours sincerely

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Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #24121

Thank you for letting me know.

Can you please provide your administrative access? Use the hidden mode to share your log in credentials please.

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G
Gosia
Accepted Answer
4 years ago #24122

Of course, thank you for your help.

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Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #24156

Could you try stepping down PHP from version 7.4 to 7.3?

Let me know if that works.

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G
Gosia
Accepted Answer
4 years ago #24162

Unfortunately, it doesn't work.

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Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #24164

Thank you for checking & notifying me. Kindly allow us some time, our senior agent will look into the issue. We appreciate your patience and cooperation.

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Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #24184

Hello

Can you kindly check now & let me know? The front end editor is working fine now, i have checked from my end.

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G
Gosia
Accepted Answer
4 years ago #24191

Hi,

Thank you for your help, it works now.

I'm grateful to you.

Best regards,

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Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #24196

You are most welcome.

Thank you for bearing with me so patiently, i appreciate your cooperation very much.

Please do let me know if you have any other query, i am happy to help.

If there is no other issue, kindly accept my response in order to close the post.

Thank you

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