Editor on the site isn't working

Ariba Staff

5 years ago

Hello

Sorry for the inconvenience.

Can you kindly go through the link below:

1. https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#in-page-editor-no-addons-to-edit

2. https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#i-cannot-edit-pages-from-front-end

Ariba Staff

5 years ago

Also, kindly ensure the technical requirements and PHP settings too:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/basic-information-requirements

You can take a look at this thread too:
https://archive.joomshaper.com/forums/blank-page-of-front-end-editor-in-endless-waiting-state-after-last-update-to-3-1

Ariba Staff

5 years ago

Hello

Please do let me know if the documentation helped and if the problem still persists, i am here to provide assistance.

G

Gosia Asked this

5 years ago

Hi,
Thank you for your guidance.
Unfortunately this did not solve the problem.

Can there be any problems on the Litespeed server?

Best regards,

G

Gosia Asked this

5 years ago

Hello,

Could I ask you? Do you remember me?

Unfortunately I still can't use the add-on and my access ends on July 15.

I'd appreciate your help.

Best regards,

Ariba Staff

5 years ago

Hello Gosia

Sorry for the unwanted delay and thank you for your patience.

Could you kindly let me know if you tried to check it from other browsers, please?

G

Gosia Asked this

5 years ago

Unfortunately it looks the same in all browsers.

Yours sincerely

Ariba Staff

5 years ago

Thank you for letting me know.

Can you please provide your administrative access? Use the hidden mode to share your log in credentials please.

G

Gosia Asked this

5 years ago

Of course, thank you for your help.

Ariba Staff

5 years ago

Could you try stepping down PHP from version 7.4 to 7.3?

Let me know if that works.