Hidden On Mobile Not Working - Question | JoomShaper

Hidden On Mobile Not Working

NL

Navitas Life Sciences Pvt Ltd

SP Page Builder 4 years ago

Hi Support,

i'm using sp pagebuilde on my website. while i use the Hidden on Mobile option is set to yes, but in the mobile the section display.

Can you please give the solution for this?

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8 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #22261

Hello Navitas LLP

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Also share the exact page URL to investigate the issue.

Best regards

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Anne
Anne
Accepted Answer
Support Agent 4 years ago #22262

Hello Navitas LLP,

Thanks for contacting with us. There is a HTP 500 ERROR on your site. You can check the documentation for 500 error: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#error-500-internal-server-error It would be very helpful for me, if you provide me the exact Url.

-Regards

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NL
Navitas Life Sciences Pvt Ltd
Accepted Answer
4 years ago #22282

Please fin the details.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #22305

Which section is hidden on the page? Please guide me.

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NL
Navitas Life Sciences Pvt Ltd
Accepted Answer
4 years ago #22306

The Tab section title as "Latest insights and innovations in the PV space". the last before section.

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Anne
Anne
Accepted Answer
Support Agent 4 years ago #22390

Hello Navitas LLP,

I have given my public ip in hidden content. Please add it into the whitlist.

-Regards

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NL
Navitas Life Sciences Pvt Ltd
Accepted Answer
4 years ago #22391

For what

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #22395

Your site is giving 403 error while we want to save anything. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check the backup and investigate the issue.

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