After An Update Custom Presets Not Work - Question | JoomShaper
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After An Update Custom Presets Not Work

M

Manuel

Helix Framework 4 years ago

Hi at all,

I use the custom presets for the menu but after a few updates from helix and SPPB the not will work. I was trying it in different Browsers and the cache is still of and cleaned. The Browser cache is cleaned too. Now he show me only the menu from the pre-configurations, the different pre-configuration styles are working only with the custom style not. Here is a Link. https://prnt.sc/18ajrs4 Before all was working fine.

Regards Manuel

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8 Answers
Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #23335

Hello

Thank you for your query & providing the screenshot, let me have a look.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #23336

Hi,

Thanks for your query!

You may check by toggling css and js compression in template settings.

https://prnt.sc/168slcy

Compile SCSS to CSS setting too:

https://prnt.sc/168spwr

Clear your Joomla and browser cache.

Let me know if it solves your issue or not.

Best regards

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M
Manuel
Accepted Answer
4 years ago #23338

Caches are cleaned and before the new updates all was working.

Regards Manuel

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #23341

The issue is solved.

Please check and let me know.

Best Regards

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M
Manuel
Accepted Answer
4 years ago #23342

I see, but what was it

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #23343

I tried to on/off the settings only as I have suggested before:)

https://prnt.sc/168slcy

https://prnt.sc/168spwr

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M
Manuel
Accepted Answer
4 years ago #23344

Ok Thank you

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #23345

You are always welcome!

You may accept the most useful answer in order to close the post:)

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