Can't update SP Page Builder v2.5.4

Toufiq Senior Staff

5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

-Thanks

NC

Nelson Chan Asked this

5 years ago

Hi,

This web is under localhost. Is it possible for you to go in to have a check?

Toufiq Senior Staff

5 years ago

Will you please upload your site to the live server?

NC

Nelson Chan Asked this

5 years ago

Right now we are doing testing in localhost first before upload to live server. Pls advice.

NC

Nelson Chan Asked this

5 years ago

May i know what causing this error ya? We try to fix ourself.

Toufiq Senior Staff

5 years ago

I also found the same problem. But, After update the Joomla the page builder update installed without any problem.

https://prnt.sc/1ah6lkj

Don't forget to insert your license key inside the page builder license tab.

-Thanks

NC

Nelson Chan Asked this

5 years ago

1. Meaning now i need to update joomla to latest version before i update sp page builder?
2. I dont see any inserting key licence during updating process. May i know where is this tab?

Toufiq Senior Staff

5 years ago

https://www.youtube.com/watch?v=m8_YzIp8EJ8