Can't Update SP Page Builder V2.5.4 - Question | JoomShaper

Can't Update SP Page Builder V2.5.4

NC

Nelson Chan

SP Page Builder 4 years ago

Hi Joomshaper,

I can't update my SP Page Builder v2.5.4 to v3.7.12. I try to install manually but still got error.

![http://localhost/administrator/index.php?option=com_installer&view=install]

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8 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #24360

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

-Thanks

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NC
Nelson Chan
Accepted Answer
4 years ago #24362

Hi,

This web is under localhost. Is it possible for you to go in to have a check?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #24363

Will you please upload your site to the live server?

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Nelson Chan
Accepted Answer
4 years ago #24365

Right now we are doing testing in localhost first before upload to live server. Pls advice.

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Nelson Chan
Accepted Answer
4 years ago #24369

May i know what causing this error ya? We try to fix ourself.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #24370

I also found the same problem. But, After update the Joomla the page builder update installed without any problem.

https://prnt.sc/1ah6lkj

Don't forget to insert your license key inside the page builder license tab.

-Thanks

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NC
Nelson Chan
Accepted Answer
4 years ago #24374
  1. Meaning now i need to update joomla to latest version before i update sp page builder?
  2. I dont see any inserting key licence during updating process. May i know where is this tab?
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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #24395
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