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Toufiq Senior Staff

5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

Al-Quds University Asked this

5 years ago

Dear Brother in our organization there are many restriction to access FTP and Joomla administrator

So can you please give me the tips tp do this

Regards

Al-Quds University Asked this

5 years ago

Warning

You need PHP 7.2.0 or later to install this package
Extension Install: Custom install routine failure.

Toufiq Senior Staff

5 years ago

Maybe your PHP version is older than 7.2. Please upgrade your PHP version 7.3. Thanks

Al-Quds University Asked this

5 years ago

Thank you very much
I just update the helix frame work to the latest version

Regards

Toufiq Senior Staff

5 years ago

Does solve your problem?

Al-Quds University Asked this

5 years ago

Yes, thank you very much

Toufiq Senior Staff

5 years ago

You are most welcome & Thanks. Will you please spend some time to write a review about our products and support quality?

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/joomshaper.com

-Thanks