Hello there,

Thanks for contacting with us. Please, allow me some time. I am checking the issue and will get back to you soon .

-Regards

I have now changed the menu from the page builder page to the normal, articles - category "Blog, and now he display is all over the place

Hello Shaun,

Do you have the same problem right now?

Hi I think its ok right now, Could you please confirm?

seriously, look how the articles are displayed, the template is mental. I deleted the page builder "stories"page but it still displayed, so then i changed the menu to show articles from joomls, Blog category, and they display like this..

http://tees-valley.uk/happytalk/index.php/information

use the login I sent to see.

How long will this take??

Hello Shaun,

Please, allow me some time. I am working on it. Thanks for your patience.

-Regards

Hello Shaun,

I hope you are doing well.

Would you mind telling us where is the Stories page displayed in the menu? We cannot see any, see the screenshot here for a better understanding.

Secondly, how exactly do you want to display the articles? Can you please give us a screenshot of that so that we can understand what exactly do you want? Not to mention, I have seen that the footer and articles are kind of messed up in Information page. Before diving into it, I would like to know what exactly do you want it to look like.

Thanks!

my apologies, I removed the my stories and replced with information, this is how the articlaes are displaying http://tees-valley.uk/happytalk/index.php/information

here is how they should display

https://www.joomshaper.com/joomla-templates

Hello there,

Please take a site akeeba backup and share the zip file with us as we need to work in your template. See here to understand how to take akeeba backup.

Thanks!

the back up has been done, you can access from the admin access.

Hi, Do you have any idea how much longer this will take as I have a client who is asking me the same question?

Hello there,

Sorry for the late response. We are working on your backup site right now. Will get back to you ASAP when we are done. Thanks for your patience.

Have waited patiently for two weeks for this to be resolved, and a week has passed since your last repsonse, can you update and give me a ETA of when this will be resolved?

Hello there,

Thank you very much for your patience and we sincerely apologize for taking longer time than expected.

You will get the solution within a day or two, I believe so.

Stay safe till then.

Hello there,

We cannot access your site. Would you mind checking again and let us know?

Thanks!

have just used the login and it works fine

Hi there, Please check now and let me know. Thanks

ignore to use the unusual div, section, footer tag

https://prnt.sc/1jcztnd

on the link, you have arrows pointing to certain code, what does this mean, there is no description?????

Update screenshot.

https://prnt.sc/1jfjowa

That script had already been removed, I have now removed the lead article and just have 2 columns and the 4th article does not display correctly

Please check now. Thanks

thank you, that appears to be resolved.

Glad to know that your problem solved. :) Will you please spend some time to write a review about support and product quality?

https://extensions.joomla.org/extension/sp-page-builder/