Helix Ultimate Social Icons Not Showing - Forum | JoomShaper
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Helix Ultimate Social Icons Not Showing

Asked by Shawngela Pierce 5 years ago Last activity 5 years ago

I have the social icons enabled on my Helix Ultimate template, however, the social icons are not showing.

11 replies

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Ariba Staff
5 years ago · edited

Hello

Thank you for your query & providing the admin access. Let me have a look.

Rashida Rahman Staff
5 years ago

Hi there!

Thanks for your query.

Let me have a look.

Did you mean social icons in the blogs or in your basic settings of the Template Options, please?

Best Regards

Shawngela Pierce Asked this
5 years ago

Basic settings of the template

Ariba Staff
5 years ago · edited

Hello

I have checked from my end, You have many font awesome css files loading in your site. By removing the following file will display the icons:

https:// seekwithinyou.com/stageit/templates/gridbox/library/icons/fontawesome/fontawesome.css
Shawngela Pierce Asked this
5 years ago

Hello Again,
I have been waiting on this because I had some changes to make. I deleted the StageIt component and now I have the template on my site.

What I am seeing is that I can see my social icons on Chrome but I cannot see them on Safari, iPhone or iPad.

Shawngela Pierce Asked this
5 years ago

It took awhile for the cache to clear but it is working now, however, now my fontawesomes are missing. I will create a separate post for this.

Rashida Rahman Staff
5 years ago

Hi,

I have just checked with safari browser on iPhone and the social icons seems fine there on top.

Now where you are facing the difficulties, please?

Shawngela Pierce Asked this
5 years ago

Hello, you must have missed my statement. Yes the social icons are working now. I am currently having problems with the fontawesomes now. I created a separate post for that.

Thanks!

Rashida Rahman Staff
5 years ago

Sorry, I didn't missed actually, but I wanted to know about the new issue that arises.

However, I have find out those missing icons.

And strangely they are loaded bootstrap3!

Shawngela Pierce Asked this
5 years ago

Interesting. Bootstrap 3....how do I resolve this?

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