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Updates Destroys Layout

MR

Marcus Risch

SP Page Builder 4 years ago

Hello, I have a problem with the update of the PageBuilder. I am currently using the PRO 3.6.8 version with the Shaper Melvin template. Under the current Joomla version the editing in the backend does not work anymore. But if I now update to the new version of the PageBuilder, this destroys the layout on various pages. Is there an intermediate update here, whereby I can avoid having to recreate the pages? Thanks for the help!

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6 Answers
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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #26292

Hello there,

Please download the latest version from here and install it manually. Then clear the browser and Joomla cache and try again.

If the issue persists, feel free to give us a buzz again.

Thanks!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #26296

Hello Marcus Risch

You can use SP Page Builder 3.7.4 without any issue. Because it is the version supported with this template. The later versions might have some issues with the layout.

Screenshot at Jul 27 15-54-17.png

Best regards

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MR
Marcus Risch
Accepted Answer
4 years ago #26298

Hello Ofi,

where can I download the older version?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #26302

Here is the SP Page Builder 3.7.4 in the Hidden Content Box. Download and install on your site. Please let me know when you finish downloading. Thanks.

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MR
Marcus Risch
Accepted Answer
4 years ago #26309

Unfortunately it does not work with this version either, see pictures. Also, the editing in the backend after the update also does not work.

Before update: after update backend:

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #26517

Please adjust the layout. It should not take much time. If you need help, share your access in the hidden content.

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