Unable To Edit Pages - Question | JoomShaper

Unable To Edit Pages

AA

Abdirizaq Abdi

SP Page Builder 4 years ago

Hello, I am unable to edit pages and components to add content. The pages is loading but the components area are blank. This affects the Home, About Me and Contact-us pages so far. The error is consistent whenever I edit a component to add content.

See images below.

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #26932

Please go to this location: templates/shaper_doctor and rename or delete sppagebuilder folder. Then the frontend editor will work.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #26839

Hello Abdirizaq Abdi

Please follow this documentation and contact your hosting provider. Turn off mod_security on your server and check the issue.

Best regards

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AA
Abdirizaq Abdi
Accepted Answer
4 years ago #26841

Hello Ofi,

I have followed the documentation and already turned off mod_security but the issue is still persisting. I have asked my host to Turn on the allow_url_fopen from your hosting and awiting feedback. Will let you know if this resolves the issue.

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AA
Abdirizaq Abdi
Accepted Answer
4 years ago #26907

I have done as per the steps and the problems is still there. Kindly assist.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #26929

Thanks for the update. Please follow this documentation steps and let me know.

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AA
Abdirizaq Abdi
Accepted Answer
4 years ago #26930

Hello Ofi, I have made the changes but the issue is still unresolved.

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AA
Abdirizaq Abdi
Accepted Answer
4 years ago #26935

Thank you, its sorted.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #26938

You are welcome.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #26939

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback here:

  1. JED
  2. Trustpilot
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