Helix Ultimate Update (v 2.0) - Colors, Icons, Nav Bar All Broken - Question | JoomShaper

Helix Ultimate Update (v 2.0) - Colors, Icons, Nav Bar All Broken

IP

Ian Proffer

Template 4 years ago

Hi, I just installed the latest update to Helix Ultimate template on my staging site, and many things broke:

  1. The background color, icons, and menu drop-down column widths are all wrong on the menu bar.
  2. Icons used on buttons are no longer rendering correctly.
  3. Social icons on the top nav bar no longer render correctly.

After finding these errors on the home page, I restored from backup, I'm not going to rebuild these. Just wanted to bring these problems to your attention. I suggest you send an email to your customers with the updates so we can review them first.

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14 Answers
Ariba
Ariba
Accepted Answer
Support Agent 4 years ago #28497

Hello

Thank you for your query and letting us know. The issues will be fixed soon, hopefully. As you mentioned you are facing the problems in your staging side, so I hope you understand it is better not to move to production site yet unless the problems are fixed at your end first. You can also report the issues here in this link, kindly: https://github.com/JoomShaper/helix-ultimate/issues That would be great.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #28500

Hi there!

Thanks for your report.

Just to be sure, did you try to clear your Joomla and browser cache after updating, please?

And there are other thing to try- You may check by toggling CSS and js compression in template settings.

https://prnt.sc/168slcy

Compile SCSS to CSS setting too:

https://prnt.sc/168spwr

Clear your Joomla and browser cache.

Let me know if it solves your issue or not.

Best regards

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S
Steve
Accepted Answer
4 years ago #28501

By way of confirmation, I've also experienced this. Had to restore the site to a previous update. Thankfully I'm compulsive about that.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #28505

Hi Steve,

Did you try the above suggestions, kindly?

Best Regards

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AS
alaa shaaban
Accepted Answer
4 years ago #28506

Hi i have same proplem i tray the above ( And there are other thing to try- You may check by toggling CSS and js compression in template settings.

https://prnt.sc/168slcy

Compile SCSS to CSS setting too:

https://prnt.sc/168spwr

Clear your Joomla and browser cache.)

and not solved the issue its same Colors, Icons, Nav Bar All Broken canvas menu problem

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S
Steve
Accepted Answer
4 years ago #28508

In my case, it appears the custom.css file is not being included.

When I include it (in custom code), the problems gets better. Not fixed, but better.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #28513

Thanks for this further information.

Can I have admin access to check the issue further, kindly?

Screenshots of the appearance of the site before trying the update would be better to have!

Best Regards

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S
Steve
Accepted Answer
4 years ago #28515

How about this: I've restored a copy of that site before the update and you can do the update on it and see for yourself?

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AS
alaa shaaban
Accepted Answer
4 years ago #28523

This befour updat

https://www.homescan.net/component/sppagebuilder/?view=page&id=22

this after update

https://www.serviceseg.com/homescan/component/sppagebuilder/?view=page&id=22

1- some CSS not loaded 2- top phone icone not loaded correct 3- offcanvas not there 4-this error coming

( 22jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2 Uncaught Error: Syntax error, unrecognized expression: :nth-child at Function.ie.error (jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2) at Object.CHILD (jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2) at ie.tokenize (jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2) at Function.ie (jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2) at Function.a.find (jquery-migrate.min.js?242747af5e87bb7d3ff38527e11e3b23:2) at a.fn.init.find (jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2) at a.fn.init.a.fn.find (jquery-migrate.min.js?242747af5e87bb7d3ff38527e11e3b23:2) at n.processActivationWorker (sp_carousel.js:1) at n.updateItemStyle (sp_carousel.js:1) at n.Next (sp_carousel.js:1) ie.error @ jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2 CHILD @ jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2 ie.tokenize @ jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2 ie @ jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2 a.find @ jquery-migrate.min.js?242747af5e87bb7d3ff38527e11e3b23:2 find @ jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2 a.fn.find @ jquery-migrate.min.js?242747af5e87bb7d3ff38527e11e3b23:2 processActivationWorker @ sp_carousel.js:1 updateItemStyle @ sp_carousel.js:1 Next @ sp_carousel.js:1 (anonymous) @ sp_carousel.js:1 setInterval (async) startLoop @ sp_carousel.js:1 init @ sp_carousel.js:1 onResize @ sp_carousel.js:1 setTimeout (async) windowResize @ sp_carousel.js:1 r @ jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2 dispatch @ jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2 v.handle @ jquery.min.js?242747af5e87bb7d3ff38527e11e3b23:2

5- some sections not fully loaded 6- some color change to black

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S
Steve
Accepted Answer
4 years ago #28524

I don't know what any of that is. What am I looking at?

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AS
alaa shaaban
Accepted Answer
4 years ago #28529

Hi steve

i have same problem haben with me after Helix Ultimate Update (v 2.0) - Colors, Icons, Nav Bar All Broken

This befour updat

https://www.homescan.net/component/sppagebuilder/?view=page&id=22

this after update

https://www.serviceseg.com/homescan/component/sppagebuilder/?view=page&id=22

1- some CSS not loaded 2- top phone icone not loaded correct 3- offcanvas not there 4-this error coming 5- some sections not fully loaded 6- some color change to black

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 years ago #29095

Hi all,

Did you try the latest one Helix Ultimate 2.0.1, released yesterday, please?

Is the issue persist? Kindly let me know.

Best Regards

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AS
alaa shaaban
Accepted Answer
4 years ago #29103

HI

YES AND AND NO ANY CHANGE PROBLEM ETRRL THERE

PLZ ADVICE

https://www.serviceseg.com/homescan/component/sppagebuilder/?view=page&id=22

YOU CAN CHECK

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GM
Gleison Soares de Moura
Accepted Answer
4 years ago #29167

I also have the same problem.

Helix Version: 2.0.1

SP Page builder: 3

Joomla Version: 3.10

Url Site: https://apmcmb.com.br/

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