Form Builder Not Replying To Sender - Question | JoomShaper

Form Builder Not Replying To Sender

WAD

WAD

Extension 2 years ago

Hi there

I think I am being blonde, when we use form builder and get an email and hit reply, it is not replying to the sender - what am I missing - help please!

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5 Answers
Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #29325

Hello there,

Please share your administrator access with us in the Hidden Content area so that we can have a look at our end and can get back to you ASAP. Please mention the exact page location where you use form builder.

Thanks!

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WAD
WAD
Accepted Answer
2 years ago #29330

Details are in the hidden section - thank you so much!

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WAD
WAD
Accepted Answer
2 years ago #29535

Hi there, did you manage to sort the issue please? Thanks in advance :-)

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #29620

Hello there,

Sincere apology for the late response.

Please watch the video and make sure that you have followed all the instructions correctly. Hopefully it will solve your issue.

If the issue still persists, feel free to give us a buzz again. We would be happy enough to sort out the problem.

Thanks!

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WAD
WAD
Accepted Answer
2 years ago #30218

This does not answer my question, when you get the form and hit reply, it replies back to us and not the sender of the email as in the person who has asked the question etc - HELP PLEASE!

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