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Testimonial Pro addon not working

Asked by Escape Time 5 years ago Last activity 5 years ago

Hi

I'm using Page Builder Pro 3.7.13 with Helix Ultimate template 2.0.1 (and Joomla 3.928). Since the update of the template in v2.0.1, the slide effect of the testimonial Pro addon doesn't work. jQuery error I think.
Example: https://escapetime-tours.fr/salles/time-lab-v2.html

Can you please check and help me?...

Thank's a lot for your return.

Accepted answer

Marked as the solution
Toufiq Senior Staff
5 years ago

I have checked after selecting the default template Helix Ultimate it works fine. I think the problem from comes other template or extensions. Besides, I can ensure that, this is not our product issue. Thanks

6 more replies

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Toufiq Senior Staff
5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get. back to you soon.

-Thanks

Escape Time Asked this
5 years ago

Hi

Here is my Joomla administrator access…

Thank's for your help!

Toufiq Senior Staff
5 years ago

Will you please provide me the FTP access? Thanks

Escape Time Asked this
5 years ago

Of course…

Escape Time Asked this
5 years ago

Helix Ultimate will be the default template in a few weeks. So all will be all right at this moment I hope.
Thank's for your return!

Toufiq Senior Staff
5 years ago

You are most welcome & Thanks

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